MALTHOUSE THEATRE TEMPORARILY CLOSED
Image: Davey Simmons
Current as of Wednesday 8 April.
Malthouse Theatre is temporarily closed to the public until further notice. This decision has been made following a directive from Federal and State Government health authorities to cease large public gatherings to prevent the transmission of COVID-19. We are still safely working behind the scenes at home to ensure we can resume performances as soon as it is safe and responsible to do so. The truth is, we don't know how this situation will unfold, but we're doing everything we can to bring theatre back to the stage.
WHAT ABOUT MY TICKETS?
Our limited Box Office team is safely working from home to manually process orders and make sure ticket holders of cancelled performances receive refunds or are moved into rescheduled performances when available. This is no small task and currently the team is experiencing delays of up to 8 weeks. Please refrain from emailing again to check on your request, as we are working through existing emails and prioritising refunds for the cancellation of Grey Arias and Comedy Festival at The Malthouse at this time.
We're not sure about what's in store for the rest of Season 2020, and we are waiting on further government advice before we make any decisions. As of today, the situation for upcoming shows is as follows:
Grey Arias: Performances are cancelled and refunds are in progress.
Comedy Festival at The Malthouse: Festival shows are cancelled but Kitty Flanagan, Sammy J, and Harley Breen have been postponed to December. Ticket holders are being offered a refund or the opportunity to move into postponed dates
Macbeth (This Ignorant Present): Performances are cancelled and refunds are in progress.
K-Box: Waiting for further government advice.
Is This A Room: Waiting for further government advice.
Do Not Go Gentle: Waiting for further government advice.
In the event of a cancellation or postponement for further 2020 shows, we will contact you at least two weeks prior to the show's original start date and provide a full refund or option to move into the postponed dates. This includes tickets purchased in a Season Pass.
In addition to refunds, we are providing the opportunity for ticket buyers to support the artists that were performing in Comedy Festival at The Malthouse by forgoing their refund. We will pass on the money from the sales of tickets to affected artists. The Box Office is not available for contact by phone, and we ask for everyone’s patience, kindness, and understanding during this busy time.
WHAT ABOUT THE BUILDING?
We ask that you do not come to The Malthouse while we are closed, and we remind our staff, artists, and audiences to stay mindful of the advice given by government health authorities. We are incredibly saddened to close our doors but we know that it is the right decision to minimise risk in these unprecedented times. We are working hard to explore options to continue creating art and artist opportunities while the building is temporarily closed to the public. We are also investigating what is the best action to take to guarantee the safety of our audience and to support the artists and arts workers employed to create the works of Season 2020.
HOW CAN I HELP?
If you want to help, and support the artists and arts workers that bring theatre to our stages, please consider donating what you can. Your donations at this critical time ensure we have a future and can keep creating while our doors are closed.
We’re encouraged by the tenacious spirit of the arts community. Malthouse Theatre has always been a home for entertainment and discussion, and we will do everything we can to continue contributing to our vibrant artistic city over the coming months.
Please be kind and take care of yourselves and each other.
Love, Malty xx